Vol. 7 Issue 2 (Special Issue: Trends and Issues in Hospitality and Tourism)
Editorial: Trends and Issues in Hospitality and Tourism Maduka Udunuwara, Dale Sanders |
Challenges in Cruise Tourism in Relation to Shore Excursions: The Case of Sri Lanka H. M. S. Samarathunga |
Customer Relationship Management (CRM) Practices towards Customer Brand Engagement: Evidence from the Hotel Industry in Sri Lanka G. N. Kumarapeli, G. D. Samarasinghe and G. N. Kuruppu |
Customer Relationship Management (CRM) Practices in the Hotel Sector from the Perspective of Leisure Travelers Maduka Udunuwara, Dale Sanders and Hugh Wilkins |
Ecotourism Practices in Sri Lanka: The Case Study of Rainforest Eco Lodge M. D. Fernando and K. A. S. P. Kaluarachchi |