Book Review – Kaufman, R., Uplifting Service: The Proven Path to Delight Your Customers, Colleagues and Everyone Else You Meet

Maduka Udunuwara 

Volume 11, Issue 1
June 30, 2020
Pages: 165-170

DOI: http://doi.org/10.4038/cbj.v11i1.61

Suggested citation:

Udunuwara, M. (2020). [Review of the book Uplifting Service: The proven path to delight your customers, colleagues and everyone else you meet by R. Kaufman]. Colombo Business Journal. 11(1), 165-170. http://doi.org/10.4038/cbj.v11i1.61

Maduka Udunuwara
Department of Marketing, University of Colombo, Sri Lanka
madukau@mkt.cmb.ac.lk