A Conceptual Framework for Understanding Career Outcome Expectations and Career Decision-Making Intentions of Generation Z
Dimani Jayatissa 
Kumudinei Dissanayake
Abstract
This conceptual paper examines the factors that influence Generation Z’s (Gen Z) career decision-making intentions. Acknowledging that traditional career development models fall short in addressing the characteristics of this cohort, the study advances an integrated approach that unites cognitive, emotional, and social dimensions. Specifically, it conceptualises how these dimensions interact to shape the career outcome expectations and decision-making processes of Gen Z. By synthesising Social Cognitive Career Theory and Affective Events Theory, the study argues that Gen Z’s career decisions are influenced by the interaction of self-efficacy beliefs, outcome expectations, personal goals, and emotional experiences within their social environment. It further emphasises the impact of family and close networks, indicating a shift away from solely individualistic career models. By clarifying the multifaceted interaction of cognitive, emotional, and social factors, the paper guides the development of more realistic career development strategies tailored to the unique needs and expectations of Gen Z.
Keywords: Affective Events Theory, Career Decision-Making Intentions, Career Outcome Expectations, Generation Z, Social Cognitive Career Theory
Volume 16, Issue 2
December 31, 2025
Pages: 1-37
DOI: http://doi.org/10.4038/cbj.v16i2.210
_______________________________________________________________________________________________________
Suggested citation:
Jayatissa, D. & Dissanayake, K. (2025). A Conceptual Framework for Understanding Career Outcome Expectations and Career Decision-Making Intentions of Generation Z. Colombo Business Journal, 16(2), 1-37. http://doi.org/10.4038/cbj.v16i2.210
______________________________________________________________________________________________________
Dimani Jayatissa
Faculty of Graduate Studies, University of Colombo, Sri Lanka
________________________________________________________________________________________________________
Kumudinei Dissanayake
Faculty of Management & Finance, University of Colombo, Sri Lanka